Privacy Policy of 1Win Bangladesh

We uphold your right to maintain privacy and protect each user’s personal data in compliance with the terms of this 1Win Privacy Policy. We must retain user-submitted data for as long as it remains in our database following entry, per legal requirements. When it comes to the handling, preserving, and utilizing of personal data, our company abides by both national and international regulations.

Our policy also covers issues like data privacy, the legal rights of 1Win’s users, openness, and public knowledge of our use of personal data. It also includes current information about our company and our contact details.

We treat each player with respect and dignity since we are transparent about how we utilize personal data, so you won’t have any trouble finding out about it.

About 1Win Bangladesh and the Objectives of the Privacy Policy

When users create an account, contact customer service, or take any other action, 1Win processes and records player data. Since all of our privacy regulations are open to the public, you should familiarize yourself with them in order to understand how we use your personal information.

Since we are not allowed to provide services to people who are not of legal age in accordance with Bangladeshi national and policy legislation, a player who is younger than 18 will not be able to utilize 1Win services.

User Information That We Collect

We are able to collect, store, manage, and utilize player personal data legally. Furthermore, with your consent, our partner may lawfully receive personal information about a client.

This information includes:

The registration information. Full name, date of birth, address, gender, and further information.
Relationships. Namely, phone number, email address, and postal address.
Verification. Stated differently, this is known as KYC data, or anti-fraud and money laundering data, and it includes personal information such as passport photos, age, financial position, and citizenship, among other details.
Data on Responsible Gaming. Verification, approved and rejected bank transactions, name, last name, zip code, and other private information are all included in this group.
Financial data. These are your bank account and credit card data.
Transactional data. anything having to do with payments, including bonuses, the length of transactions, deposits and withdrawals, and more.
Details for logging in. Time, date, location, IP address, time zone, and duration of visit to the website.
Self-exclusion. Here are the registration data, contact information, limits, and the justification and timeliness of self-exclusion.
The player’s profile. Personalized remarks on the user’s profile that represent their interests and preferences are among them.
Marketing-Related Communications. details regarding emails that have marketing data in them.
Information about communication. This is the area where users can text, talk, and interact with our platform.
Analytics. We can draw inferences about the gamers based on this data, which includes information about their location, language spoken, frequency of page visits, and other specifics.

We only collect data that is necessary for 1Win, our players’ security, and comfort. We don’t ask for particulars on your sexual orientation, political views, race, or ethnicity. For your security, we also reserve the right to suspend your account if you in any way suggest that you may be experiencing a mental or physical health problem.

How Does 1Win Bangladesh Collect Personal Data

According to the Privacy Policy, many techniques are employed to collect users’ personal information, such as:

Unequivocal cooperation. In this case, you may provide us with your contact, personal, and financial information during the registration process, over any communication channel, and during any interaction with us.
Sources with public access. We may use all of the information about you that is available from other sources, including public databases and other parties.
Either through your browser or the device you’re using. Additionally, we might be able to see your browser, IP address, and device.
App. When you download our application, we are able to see the files and data that are used in it.

Please note that we reserve the right to end the agreement if the player fails to provide the relevant information.

How Does 1Win Use Customer Information?

In accordance with the law and this 1Win Privacy Policy, we may use Bangladeshi players’ personal information for the following purposes:

To provide services including betting, casino gaming, and money processing;
To prevent fraud and money laundering by requiring account registration, login, and verification;
to manage advertising campaigns;
To ascertain user preferences and enhance the quality of service;
To manage advertising campaigns;
To identify wrongdoing;
To assist, investigate, and resolve conflicts concerning our services;
To identify any risks and halt any illegal activity, such as money laundering;
In compliance with the law, particularly to meet license requirements or in response to a request from an official entity.

We can protect the money of platform users and stop any illegal activity by implementing the previously described steps, all the while providing the necessary assistance. You can always contact the support staff or modify your personal profile settings to stop receiving advertisement alerts.

Marketing Content

1Win may send promotional messages to our customers using the phone number, email address, or other sources you provide. These communication channels will be used to inform you about our current offerings, including discounts, bonuses, and services. This information will only be sent with your consent.

You have the option to unsubscribe from receiving marketing messages, either at the time of account creation or at a later time, by using tools such as:

Getting into the player’s account settings;
Connect with us via email or chat.

Using the 1Win mobile app, you can choose to turn off advertising on your device. However, we strongly encourage you to subscribe to our promotional mailings so that you don’t miss out on amazing deals.

Disclosing Data to Third Parties

We never disclose, sell, or share personal information with third parties, with the exception of a few recipients listed below. We are permitted to provide personal information to the following recipients in accordance with our intra-group agreement:

Authorities. This group includes government, tax, and legislative agencies that have the right to request information from you regarding violations and to conduct criminal investigations.
Providers of services. Businesses that create software, games, security systems, marketing services, etc. make up this group.
Consulting professionals. These are the auditors, lawyers, and bankers.

It’s also important to keep in mind that in the event that 1Win gets bought out or merges with another company, your data will be transferred to the new owners. Otherwise, we do not authorize third parties to use personally identifiable information about our customers for their own purposes.

Data Protection Measures

In order to ensure that data processing complies with stringent requirements, employees, organizations, and other parties with direct access to the personal data of 1Win users sign non-disclosure agreements. In addition, we have procedures in place to help detect misbehavior on the platform. As soon as it is discovered, you will receive a notification along with the relevant authorities, and the problem will be fixed with the appropriate action.

Data Retention

Our company keeps track of each player’s personal information in order to safeguard our customers and fulfill our legal requirements. The length of the retention period will depend on a number of criteria, including the volume and type of data that is supplied to us, the reason for using our platform, the conduct of harm or criminal action, and others.

1Win’s Clients’ Rights

Each user on the platform is entitled to the following legal rights under our privacy policy:

access to player data;
right to request deletion of account and user data;
right to update previously submitted data;
right to request that data not be processed for marketing or promotional purposes;
right to request data release to the user or other authorities;
and right to refuse data processing.

To easily comply with any of these principles, we might need more information, which we are legally entitled to access.

If there are any concerns about personal data, you have the right to file a complaint. However, we’ll work hard to avoid problems in the first place, so please contact us as soon as you can by whichever means is most convenient for you.

Cookies

The 1Win platform uses cookies to identify the user’s device and save significant data about prior actions for access at a later time. We employ local Flash cookies, which function in any browser and contribute to the seamless operation of this website. Additionally, they show you adverts according to your interests.

The following types of cookie storage are available:

Session files, which permit activity tracking while your browser is active;
A persistent file is triggered and remains on the device for a predefined period of time when you visit the website.

Thus, we use cookies to improve user experience and service quality by letting you see ads, access platform content, and use social networking services.

When you visit 1Win, you will be prompted to either accept or control cookies so that we can store files on your device. You won’t be able to take advantage of all the features on the platform if you refuse to accept.

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